Personal
Aviva refreshes and relaunches HNW offering
Aviva’s private clients managing director Ann Owen has revealed how the insurer has revamped and relaunched its high-net-worth offering, following its Azur and Axa XL acquisitions.
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Esure launches its own motor ownership app
In early March, Esure rolled out its own motor ownership app, having learned lessons from peers attempting to do the same.
Big Interview: Alistair Hargreaves, Admiral
Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.
Why cutting instalment costs could be a win-win for insurers
As paying for home and motor insurance in instalments shift from a convenience to a necessity, Ian Hughes, CEO of Consumer Intelligence, insists fairer pricing could turn a regulatory requirement into a powerful growth strategy for providers.
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and…
Thatcham building closer ties with Chinese car makers
Thatcham Research is building closer relationships with new entrants including Chinese manufacturers since it introduced its new Vehicle Risk Rating system and insurability by design (IBD) proposition.
Is Esure enough for Ageas?
News Editor’s View: After securing two acquisitions, Scott McGee asks if Ageas will look to acquire more rivals in the future to ensure it is a top three personal lines provider or whether it will focus more on organic growth.
Axa UK reports £148m turnaround in underwriting fortunes
Axa’s UK general insurance operation returned to an underwriting profit in 2024, as its loss ratio plummeted nearly 16 percentage points.
Admiral CEO outlines plan to become top five pet player
Admiral UK insurance CEO Alistair Hargreaves has revealed how the business will become a top five pet provider by the end of the year.
Saga CEO outlines plan to get back to peak trading
Saga Insurance CEO Lloyd East has told Insurance Post the business is pivoting to growth after securing the sale of Acromas, as well as the partnership with Ageas.
Fake injury fraudster found out for fibbing
A claimant seeking more than £1.2m compensation from First Central for injuries allegedly sustained in a minor road traffic accident has had his entire claim dismissed.
Admiral Group to sell another US entity
Admiral Group has agreed to sell its US motor insurance business to JC Flowers & Co for an undisclosed cash consideration.
Allianz’s Hobbs’ call to action on lithium ion batteries
View from the Top: Nick Hobbs, chief distribution officer at Allianz UK, explores the insurance profession’s role in tackling lithium-ion battery risks and supporting safer innovation through broker collaboration.
Throwback Thursday: Marsh takeover; Autoglass deal
Insurance Post’s Throwback Thursday steps back in time to April 1980 to remind you what was going on this week in insurance history when Marsh was preparing to buy Bowring and Autoglass struck an important deal
Consumer Intelligence CEO argues 0% APR insurance needs a rethink
Ian Hughes, CEO of Consumer Intelligence, argues how 0% APR on insurance may breach regulatory requirements as those paying annually are effectively being penalised for not taking out credit.
Policy Expert bosses outline plan to double GWP
Policy Expert CEO Steve Hardy has laid down a target to double the size of the business within five years and become a top five provider of pet insurance in the UK.
Tackling the insurance challenges created by cosmetic tourism
As cosmetic tourism continues to grow in popularity among Brits enticed by the promise of cheap surgery, Tim Evershed examines the kind of claims travel and medical insurers are seeing.
Marshmallow valued at $2bn after $90m raise
Marshmallow has raised $90m (£68.1m) of funding, putting the firm at a valuation of over $2bn (£1.5bn).
Markerstudy not exhibiting at Biba this year
Markerstudy has decided against exhibiting at the British Insurance Brokers’ Association conference this year.
Big Interview: Alain Zweibrucker, Axa Retail
Alain Zweibrucker, CEO of Axa Retail, talks to Tom Luckham about the firm's Lloyd's Bank partnership, transforming the business, and its push for digitalisation.
Ageas UK CEO shares plans for Esure
Ant Middle, Ageas UK CEO, has revealed his plan to integrate Esure by the end of 2027 plus how he will achieve £100m of cost savings and turn the combined business into a top three personal lines player.
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has…
How Trump’s tariffs could make motor insurers great again
Editor’s View: US President Donald Trump’s tariffs could prove a fresh road to hell for motor insurers unless they show they’ve learnt lessons from the last few bruising years of claims inflation, according to Emma Ann Hughes.